about us

We have the most qualified team of highly skilled, knowledgeable
and experienced IT consultants in Northland.

Why Switch MSP?

Because as managed service providers we are in the business of mitigating business risks for small to medium businesses. 

Although our clients’ businesses may be similarly sized, their IT requirements vary greatly. We mitigate business risks for them all because we do not believe in the “One Size Fits All” approach. Excellent Service, quality Staff and robust, flexible Systems (we call it the 3Ss of Service) are the key to our ongoing success.

Small and medium businesses are facing bigger and more complex technology challenges every day. As experienced IT managed service providers, we know how to implement and maintain your business systems with fit-for-purpose IT services so you can get on with running your business without those worries. 

When you speak to one of our IT consultants, you’re speaking to a team with loads of real-world experience in building, repairing and managing business IT systems and infrastructure. We know what we’re doing. Our advice is not just theoretical, our advice is based on what works for real businesses in the real world. And we’re genuinely interested in your business.

Switch is 100% owned by Fastcom this gives us local presence with big city support. Not only do you have access to our local techs but the much larger resources of Fastcom. This makes us big enough to be able to do it all but small enough to care. In addition Switch is able to bring additional services to our clients that traditionally smaller IT providers cannot.

We design, build, support and manage IT systems that let you get on with business.

managed it solutions

How our systems work to keep your systems working

Delivering value has always been at the heart of our business ethos and we achieve this by:

  • identifying business risks
  • explaining those risks clearly and succinctly in language everybody can understand
  • implementing people friendly solutions 
  • supporting those solutions so they deliver, every time.

Transparency + People + Technology.
It’s quite simple, really.

our services

Get IT solutions that let you get on with business.

it outsourcing

Proactive Managed IT Services

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business it solutions

Cybersecurity Assessment & Strategy Implementation

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northland it solutions

Cloud & Hybrid Services

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it whangarei

Technology Consulting

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computer support

Technology Coaching

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Backup & Data Recovery

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managed service provider

What’s the impact of IT failure on your business?

What would be the worst effect of a cyberattack or network failure for your business do you think?

  • Lost revenue from your website being down and not being able to sell goods or conduct your business.
  • The cost of employees sitting around unable to access files and unable to work.
  • Damage to your reputation from of a breach of confidentiality.
  • The significant costs associated with cleaning the network and getting it back up and running.

When your IT systems stop working, so do your staff. A broken network means aggravation, headaches and money, so the best fix is to get problems sorted before they even occur.

Dealing with the aftermath of a cyber breach or data loss takes time and money: do you or your business have enough of either to rebuild customer confidence and IT security systems?

As your business has grown so have your IT requirements. We’re experienced, trusted managed service providers with the resources and skill sets to provide the service and IT support your business needs. To make sure you don’t have to suffer the expense and inconvenience of IT down time and issues that could have been prevented, we’re proactive, not reactive.

Talk to our team about creating a tailored, cost-effective package to safeguard your business. We have the infrastructure and the specialists to make it happen without you having the expense of building an in-house IT and services department.

Our History

Being the first IT Managed Service Providers (MSP) in Northland, we have been mitigating business risks and providing managed IT services to local small to medium businesses since 2002. We have developed systems and processes that deliver both results and value: we know what works and what doesn’t, and we keep moving with the times.

Just as technology has changed and advanced over the years, so has our business. We have evolved to keep up with business developments so we can be there to help you and your organisation embrace the latest technology and the benefits it offers. We’ve always taken pride in our proactivity and speedy responses to change.

In March 2021 Switch was acquired by Fastcom this enables us to keep our local presence but leverage the larger team and new services provided by Fastcom.

it services management
Switch MSP

WHANGAREI

Unit B7, 7-11 Nell Place,
Whangarei, 0110
PO Box 302 444,
North Harbour
, 0751

OPEN HOURS

Mon - Fri | 8am - 5pm
Support | 24 hours 7 days